Privacy Policy

Last Updated: 04-11-2024

At 5D You, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website 5DYou.nl or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you contact us, book a session, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and any details you voluntarily share during consultations.

  • Session Data: Any information you voluntarily share during coaching sessions or consultations is also collected, but we only store and use this information with your explicit consent.

  • Usage Data: We may collect information about how you access and use our website. This can include information such as your device’s IP address, browser type, pages visited, and the time and date of each visit.

  • Cookies: Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us recognize you and customize your experience. You can disable cookies in your browser settings, though this may affect the functionality of our website.

2. How We Use Your Information

We may use the information we collect in several ways, including to:

  • Provide, maintain, and improve our services

  • Respond to your inquiries and provide customer support

  • Process payments for sessions or products

  • Send you updates, special offers, or other information if you have opted to receive them

  • Analyze usage patterns to improve the website experience and develop new offerings

3. Legal Basis for Processing Personal Data

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: For example, when you sign up for newsletters or consent to coaching sessions.

  • Contractual Necessity: When data is necessary for fulfilling our contract with you, such as processing payments and providing coaching sessions.

  • Legitimate Interest: For purposes like improving our website or responding to your inquiries.

  • Legal Obligations: If required by law, we may process your data accordingly.

4. How We Share Your Information

We respect your privacy and will not share, sell, or disclose your personal information to third parties, except as follows:

  • Service Providers: We may share information with trusted third-party service providers to help us operate our business, such as payment processors or email marketing platforms. These providers only access your data as necessary to perform their services.

  • Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights, investigate fraud, or respond to a government request.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Personal data related to coaching sessions will only be retained if necessary and in line with your consent.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw your consent at any time if we are processing your information based on consent

  • Object to or restrict the processing of your personal information

  • Receive a copy of your data in a structured, commonly used format

To exercise any of these rights, please contact us at ruben@5dyou.nl.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may adjust your cookie preferences in your browser settings. For more details, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your information.

11. Complaints

If you believe that we have processed your personal data unlawfully, you have the right to lodge a complaint with a supervisory authority, such as the Data Protection Authority in your country.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

5D You
ruben@5dyou.nl
(+31) 6 85696999